> For the complete documentation index, see [llms.txt](https://docs.samita.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.samita.io/b2b-lock-password-protect/help.md).

# Help

- [FAQ](https://docs.samita.io/b2b-lock-password-protect/help/faq.md): Answers to the questions merchants most often ask about locks, access rules, and behavior.
- [Lock not working](https://docs.samita.io/b2b-lock-password-protect/help/lock-not-working.md): A step-by-step checklist to work through when a lock isn't blocking or unblocking visitors the way you expect.
- [Remove leftover search template](https://docs.samita.io/b2b-lock-password-protect/help/remove-leftover-theme-code.md): Optionally remove the unused Sami B2B Lock search template after uninstalling the app.
- [Contact support](https://docs.samita.io/b2b-lock-password-protect/help/contact-support.md): How to reach the Sami B2B Lock, Password Protect support team when self-service troubleshooting isn't enough.


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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.samita.io/b2b-lock-password-protect/help.md?ask=<question>&goal=<endgoal>
```

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