Lock conditions
Logged-in customer:
If you create a lock with this condition, the customers will be immediately redirected to the Login page of your store (or any pages that you choose in the “Redirect to” section).

Selected customers:
There are two types of this condition, Automate condition and Manual.
The Automate condition option will help you manage the customers to be able to see the locked site by the customer tag. Then once the customers access the locked site, they will be redirected to the Login page of your store (or any pages that you choose in the “Redirect to” section).
The customer tag will be added to the customer account in the Customers folder of Shopify.

You also can use other conditions for this Automate option:
The customer's email contains: Show content to customers logging in to your store with email ID that contains the text you put in the setting.

B2B customer: Show content for customers that have B2B account. The B2B account is determined by the company information in their account. If the account doesn't have this information, the app will hide content from them.

The Manual option will help you choose and manage the customers who can be able to view the locked site

Visitors with passcode:
This condition will make the customers enter a passcode to view the locked site. They will be redirected to the lock page which has a passcode input field.


Secret link:
Just like the “Visitors with passcode” condition, the customers will need a code to add to the tail of the page URL. Then they will be able to see the locked site.
The normal link has this form: abc/product/special
The secret link will be like this: abc/product/special?access=test1234
The URL tail: ?access=test1234 is the code you have to set up in the app setting. You will have to create a code tail and add it to the tail of the page URL you want to access that locked page

Then once the customers access the locked site, they will be redirected to the lock page.


Country restriction:
This lock condition allows you to hide content based on customer's IP address. If the customer's IP is outside of the country you set up in the app, the lock will be activated.
We take data from customer's IP and location to activate the lock (not from the Shopify Market data)
You can either configure which countries are granted access to the locked content or are restricted from seeing the content:
Allow only these countries:

Block these countries:

Need support?
If you do encounter any difficulty while proceeding these steps, don’t show any hesitation to contact us promptly via the email address [email protected]
Last updated
Was this helpful?