Why do my manual edits keep reverting?

You changed a product by hand and the app changed it back.

A scheduled revert ran

When a task has Schedule the revert set, the app restores the values the products had before the task, at the scheduled time. It does not check whether someone edited the product in between.

Example: 10:00 the task changes a price from 50 to 60. 10:30 you manually change it to 55. 11:00 the scheduled revert runs and sets the price back to 50. Your 55 is lost.

Fix: before editing products by hand, open the task and use Cancel revert schedule, or move the revert with Reschedule revert. See Revert changes.

Someone pressed Revert now

Revert now does the same thing on demand. Check the Revert status card of recent tasks for a Reverted on date.

A recurring task is active

A recurring task applies its change at the start of every occurrence and reverts at the end, for example every day at 06:00 and 18:00. Manual edits to the same field are overwritten twice a day. Open Tasks, look for Daily, Weekly or Monthly in the Recurring column, and use Cancel recurring task or Finish recurring if you no longer want it. See Recurring tasks.

How to avoid it

• Finish manual edits before creating a task, or make them after the task has been reverted.

• Use the task's Note to tell your team that a revert is scheduled.

• Enable email notifications so you know when a task runs or reverts.