> For the complete documentation index, see [llms.txt](https://docs.samita.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.samita.io/bulk-price-editor-sami/manage-tasks/errors.md).

# Task errors and warnings

What the Failed and Partially complete statuses mean and how to fix them.

When a task or a revert does not finish cleanly, the status badge becomes **Failed** or **Partially complete** and an error banner appears in the **Task status** or **Revert status** card. On the Tasks list, click the badge to see the same message.

| Message                                                                                      | Cause                                                                                                                                                                           | What to do                                                                                                                                              |
| -------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------- |
| *Some products couldn't be updated because they were deleted or changed on Shopify:*         | Between the moment the task read your products and the moment it wrote the change, some products or variants were deleted or edited. Up to five are listed with **and N more**. | Click **Export list** to download the full list. Fix or ignore those products and run a new task for them if needed.                                    |
| *Some products couldn't be reverted because they were deleted or changed on Shopify:*        | Same situation during a revert. Products deleted after the task cannot be restored by the app.                                                                                  | Export the list and check the remaining products manually.                                                                                              |
| *This task matched N products, but only the first M were processed under your current plan.* | Your plan limits how many products one task can update.                                                                                                                         | Upgrade, then choose **Continue change** to process the rest. See [Plans and pricing](/bulk-price-editor-sami/settings-and-plans/plans-and-pricing.md). |
| *We couldn't export products from Shopify. Please try running the task again.*               | Shopify could not deliver the product data the task needed.                                                                                                                     | Choose **Apply change now** to retry.                                                                                                                   |
| *An unexpected error occurred. Please contact support.*                                      | Something else went wrong.                                                                                                                                                      | Contact support with the task ID.                                                                                                                       |

## Products skipped without an error

Some products are skipped on purpose and do not produce an error:

* Text edits whose result would be empty keep the original value.
* Price methods based on the compare-at price or cost skip variants where that source value is empty.
* Metafield edits that produce a value Shopify rejects skip that product.
* **Delete variants by option value** skips products where every variant matches, because a product must keep one variant.
* **Create new option** with **Create variants** skips products that would exceed 2048 variants.

## Getting help

Include the task ID (the **#** number in the Tasks list) and a screenshot of the error banner when you contact support. See [Contact support](/bulk-price-editor-sami/settings-and-plans/contact-support.md).


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