Answers to the questions merchants ask most about Sami Product Labels.
It depends on your plan. FREE allows up to 5 badges; GOLD and DIAMOND allow unlimited badges.
Deleted badges still count toward the FREE limit. See Pricing plans for the full comparison.
Badges that rely on features your new plan doesn't include stop displaying, but nothing is deleted. Upgrade again and they reactivate with their settings intact.
Open Pricing plans, click Have a discount code? beside the Choose your plan heading, enter your code in the Apply Discount Code dialog, and click Apply. Do this before you select a plan so the reduced price is used.
Yes, on GOLD and above. Set a country restriction in the badge's display conditions so it only shows to visitors from the countries you choose.
Yes, on GOLD and above. Insert the {countdown} variable into a text badge, then set the end date under Display > Visibility Date & Countdown.
Yes — PageFly, GemPages, Shogun, and similar builders all work. You may need to adjust the page conditions in the badge's Display tab so badges appear on the pages the builder generates.
PNG, JPG, and SVG, up to 5 MB. The recommended size is 512 × 512 px. The app shows these requirements beneath the image field in the editor.
Not directly — there is no export or import action, so badges cannot be transferred between stores. Within a single store, use Duplicate to copy a badge.
No. The app uses Shopify's App Embed and delivers badge data through metafields, so badges load as part of your theme without extra API calls or external scripts.
Troubleshooting — fix the most common display problems.
Contact support — reach the team directly.
Need support?
If you run into any difficulty, contact us at support@samita.io.
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