Shopify Sidekick

Ask Shopify Sidekick about your badges, groups, banners, discounts, and badge performance, and let it draft a new text badge for you.

Sami Product Labels works with Sidekick, the AI assistant built into your Shopify admin. Ask Sidekick about your badges in plain words — "Why isn't my Sale badge showing on the Linen Shirt?" or "Which discounts are running?" — and it answers from your real app data, without you opening the app.

Sidekick works on every plan, including FREE. There is nothing to install: once Sami Product Labels is installed, Sidekick asks your permission the first time it needs the app, and then it can use it.

Ask Sidekick about your badges in plain words, right from the Shopify admin.

What you can ask Sidekick

Topic	Example question	What Sidekick tells you
Badges & labels	"Which of my badges are paused?"	Matching badges with their status, targeting, and last edit.
One badge's setup	"How is my Black Friday badge configured?"	Its targeted products, every condition in plain text, its schedule, and its group.
Badges on a product	"Which badges show on the Linen Shirt?"	Each badge that applies, and condition by condition why the others do not.
Badges not showing	"Why are my badges not showing?"	Whether the app embed is on in your live theme, and how many badges are active.
Badge groups	"What's inside my Trust group?"	Each group with its status and the badges it contains.
Extra Features	"List my active banners."	Your trust badges, highlights, and banners with their status.
Discounts	"When does my SUMMER20 code end?"	Each discount's amount, code, schedule, and whether it is active, paused, or expired.
Performance	"Which badge brought in the most revenue last month?"	Add to cart, orders, and revenue, compared with the previous period.
How-to help	"How do I create an image badge?"	Steps taken from this documentation, with a link to the page.
New text badge	"Make a badge that says Top rated, black text on yellow."	A link that opens the badge editor already filled in, ready for you to save.

Each answer links back to the matching screen in the app — click a badge name to open it in the editor.

Open Sidekick

1

Click Work with Sidekick

In your Shopify admin, click the Work with Sidekick box at the bottom of the screen. To keep the conversation open beside the page, click the panel icon at the right end of the box — Sidekick then opens as a panel on the right side of the screen.

Open Sidekick from the Work with Sidekick box at the bottom of your Shopify admin.

2

Ask your question

Type your question in plain words. Mention badge, label, banner, or discount so Sidekick knows to look in Sami Product Labels. Use the names you gave your badges and products — Sidekick finds them for you.

Ask in your own words and name the badge or product you mean.

3

Allow Sidekick to use the app

The first time Sidekick needs Sami Product Labels, it asks Allow Sidekick to use Sami Product Labels for this request?

Option	Result
Yes	Sidekick uses the app for this question only, and asks again next time.
Yes, and don't ask again	Sidekick uses the app from now on without asking.
No	Sidekick answers without the app's data.

Choose Yes to let Sidekick read your app data.

4

Follow the links in the answer

Sidekick answers with the details it found and links to the matching page in the app. Click a link to open that badge, group, discount, or page in Sami Product Labels.

Click a result to open it straight in the app.

What Sidekick can and cannot do

Sidekick reads your app data. It never creates, edits, pauses, or deletes anything in Sami Product Labels on its own.

• Drafting a badge — Sidekick only opens the badge editor with your wording and colors filled in. The badge exists only after you click Save. See Draft a text badge with Sidekick.

• Editing — to change a badge, group, or discount, click the link in Sidekick's answer and make the change in the app.

• Visitor-based conditions — conditions based on the customer, country, language, or page can only be checked on the live storefront. Sidekick tells you when a badge depends on them instead of guessing.

• How-to answers — Sidekick answers only from this documentation. If a topic is not covered here, it says so rather than inventing steps.

Sidekick lists at most 20 results per question (10 by default). If you have more badges than that, narrow the question — by name, by status, or by type.

Next steps

• Ask Sidekick about your app data — questions to try for each part of the app.

• Find out why a badge isn't showing — let Sidekick check your setup and a product's conditions.

• Draft a text badge with Sidekick — describe a badge and save it in one click.

Need support?

If you run into any difficulty while following these steps, contact us at [e-mail].