Let customers propose a price

Let customers enter the price they are hoping to pay in their quote cart, so you see their offer before you reply.

Instead of only asking for quantities, you can let customers tell you what they would like to pay. Their figure arrives with the quote, so the conversation starts with their budget already on the table.

Two settings are involved, and they sit on different tabs of the Customize editor: the Price column under Product list columns on the Quote cart page tab, and Allow customers to edit quote item prices on the Button & widget tab. Set both, then open your own quote cart to see the result.

Show the Price column

1

Open the quote cart settings

In the app, go to Quote settings and click Customize, then open the Quote cart page tab.

2

Find Product list columns

Product list columns is described as "The product details shown as columns in the customer's quote cart." The options include Option, Price and Total.

3

Add the Price column

Include Price so each product in the quote cart carries a price. Total is worth including alongside it, so the customer can see what their offer adds up to.

Allow customers to edit prices

1

Open the button settings

Still in Customize, open the Button & widget tab.

2

Tick the box

In the Add to quote section, tick Allow customers to edit quote item prices, then save your changes.

One switch decides whether buyers can name their own price.

What customers experience

1

They add products to their quote

With Click action set to Add product to quote cart, the customer clicks your quote button and the product goes into their quote cart.

2

They enter their own price

The quote cart lists each product with Quantity, Price and Total, so the price sits right next to the quantity the customer is asking for.

With customer pricing on, buyers name the figure they are after.

3

They send the request

They fill in the rest of the form and submit. Their proposed price arrives with the quote in your Quote list.

A proposed price is an opening offer, not a commitment. You set the real price when you reply — see View and edit a quote.

Should you turn it on?

It works well for trade buyers who are comparing suppliers and know the going rate. It works badly on a consumer-facing store, where it invites lowball offers you then have to turn down. If you are unsure, leave it off and let the quantity do the negotiating.

Next steps

• View and edit a quote — set your own price and reply

• Set the after-click behavior — get customers to the quote cart in the first place

• Request a Quote page — the quote cart page these columns appear on