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Quote form overview

Where the quote form lives, what it can collect, and how the form builder is organised before you start changing things.

The quote form is what a customer fills in to send you a request. Everything about it — which template you start from, which questions you ask, and how it looks — is set in one place.

Where to find it

Open Quote settings. The page heading is Request a Quote, and the first card is Customize:

Design how your request a quote experience will look to customers. Set button behavior, quote form, quote cart, widget, colors and messages.

Click Customize to open the full-screen editor. It has four tabs — Button & widget, Quote form, Quote cart page and Success message. Everything on this page is on the Quote form tab.

The Quote form tab of the Customize editor with a form open for editing
Every form in the app is built on this one screen.

How the Quote form tab is organised

Section
What it controls

Form template

The template your form starts from, for example B2B customer form. Change opens the template picker.

Product page form display

"Show the quote form directly on product pages." Controlled by the Enable product page form display checkbox.

Form builder

The questions themselves, grouped into sections. Add element adds a field to a section; Add section adds a whole new one.

Style

The style preset, and the Match theme styling if possible checkbox.

Customize text

Font style for the form.

Customize form color

Title bar color, Title bar background, Color, Background color, Border color and Quote popup primary color.

Start from the right template

Form template sits at the top of the tab, and it decides what the rest of the tab looks like. There is more than one template to choose from, and Change opens the picker.

Template
How the app describes it

Detailed quote form

"For custom orders, delivery, installation, or project-based quotes. Includes login autofill guidance."

B2B customer form

"For wholesale or business buyers who need company, shipping, billing, and payment term information"

The Quote form tab of the Customize editor with the template picker open over it
Change opens the picker and the template decides the rest of the tab.

The sections in the Form builder

The sections in the builder are the ones your template brought with it, so this list is not the same on every store.

Template
Sections it arrives with

Detailed quote form

Contact information · Shipping address · Extra info

B2B customer form

Contact information · Company information · Shipping address · Billing address · Payment terms · Extra info

Each section expands so you can see and edit the fields inside it.

Section
What it collects

Contact information

First name, Last name, Email address, Phone number, Address

Company information

Company name

Shipping address

Country/region, First name, Last name, Company/attention, Address, Apartment suite etc, City, Postal code, Phone number

Billing address

A Billing address same as shipping address checkbox, then the same fields again

Payment terms

Payment terms, a Required deposit checkbox, and Deposit

Extra info

Message on the B2B customer form; Project detail and Delivery service on the Detailed quote form — plus anything else you add yourself

It isn't only the list of sections that changes with the template — the fields inside them change too. Extra info is the clearest example: the Detailed quote form puts Project detail and Delivery service there, because a project quote needs to know what the job is and how it gets delivered. The B2B customer form has neither.

If the Form builder controls are greyed out with a padlock line reading "🔐 This feature is available on …", that is your plan, not a fault. Open Pricing plans in the app to see what your plan includes.

What lives on the other tabs

Two things merchants often look for on the Quote form tab are actually on Quote cart page:

  • Enable Quote Sections — "Lets customers group the products in their quote cart into named sections."

  • Quote form appearance — "Controls how the quote form looks on the quote cart page." Choose Multiple step or Single page.

The wording and placement of the quote button itself is on Button & widget.

Where to start

Ask for less than you think

Every field you add is a reason to abandon the form. Ask for what you genuinely need to produce a price — usually contact details, quantities and one free-text box. You can always follow up by email.

Next steps

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