> For the complete documentation index, see [llms.txt](https://docs.samita.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.samita.io/sa-request-a-quote/reference/plan-comparison.md).

# Plan comparison

What FREE, PREMIUM and PRO each include, so you can tell whether a feature is missing or just not on your current plan.

If a feature in this documentation doesn't appear in your app, the usual reason is that it belongs to a higher plan. This page lists what each plan includes, as the plan cards in **Pricing plans** describe them.

{% hint style="info" %}
**This page doesn't quote prices or trial lengths on purpose.** Both change with the billing period you pick, and both can change over time. Open **Pricing plans** in the app navigation to see the figures offered to your store, or check the [App Store listing](https://apps.shopify.com/request-for-quote). Compare the feature lists here, then compare the numbers there.
{% endhint %}

<figure><img src="https://2993310686-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIvNtDAMNVIdy5nl9kiOU%2Fuploads%2Fgit-blob-5163b67077118599d6fa76c920169fa9d63704f1%2Fimage.png?alt=media" alt="The Pricing plans page in the app, showing the plans beside one another"><figcaption><p>What each plan includes, read from the app itself.</p></figcaption></figure>

## The three plans

<table><thead><tr><th width="150">Plan</th><th>Best for</th></tr></thead><tbody><tr><td><strong>FREE</strong></td><td>Trying the app out, or a store that takes a handful of requests a month.</td></tr><tr><td><strong>PREMIUM</strong></td><td>Selling by quote properly — unlimited requests, your own form, hidden prices.</td></tr><tr><td><strong>PRO</strong></td><td>Turning quotes into paid orders, and B2B selling.</td></tr></tbody></table>

The price sits on each plan card in the app. The billing toggle above the cards switches between **MONTHLY** and **YEARLY (Save 17%)**, and the figures on the cards move with it — the price and the trial length are both different between the two. Set the toggle the way you intend to pay before you compare, so you aren't reading a monthly figure against a yearly one.

## Greyed out means the plan, not a fault

When a feature isn't on your plan, the app doesn't hide it. It leaves the control on the page, disables it, and shows a padlock line reading "🔐 This feature is available on …" with a link to the plan that includes it.

So a switch you can't move, a radio you can't select or a button that won't respond is usually the plan talking — not a broken app, a broken theme or a bad setting. Follow the link in the padlock line, or open **Pricing plans**, before you raise a support ticket.

Merchants on **FREE** meet this most often on the **Hide price** tab and on the **Hide Add To Cart button** and **Hide Buy Now button** switches.

<figure><img src="https://2993310686-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIvNtDAMNVIdy5nl9kiOU%2Fuploads%2Fgit-blob-fe7f5492404344cf07cc9e50600ba811fe9c30c3%2Fimage.png?alt=media" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Require login to show price** sits in its own **Login to show price** section on the **Hide price** tab, but it is not a way around the plan. The checkbox only appears once one of the four **Yes…** options is chosen, and those options are the part your plan locks — so on a plan without hide price, the tab stays on **No, don't hide prices** and the checkbox never appears. See [Require login to show price](/sa-request-a-quote/hiding-prices/login-to-show-price.md).
{% endhint %}

## FREE

The plan card lists:

* 5 quotes per month
* Editable email template
* Custom SMTP mail server
* Text translations
* Send email automatically
* Disable quote
* Auto-fill logged-in customer data
* PDF: quote & invoice
* Create sections and titles in a quote
* Multi-language (PDF & email)
* Klaviyo
* Mailchimp
* Shopify

{% hint style="info" %}
The monthly quote allowance is the thing most stores hit first. **FREE** caps it; **PREMIUM** and **PRO** are unlimited. Your own count sits on the dashboard, under **Pricing plan details** — see "Checking what your own plan allows" below.
{% endhint %}

## PREMIUM

* All features in FREE plan
* Unlimited quotes per month
* Quote form builder
* Hide price
* Hide "Add to cart" button
* Multiple email addresses
* Remove copyright from email

## PRO

* All features in PREMIUM plan
* Quote form builder
* Export quotes to CSV
* Convert a quote to an order
* Customer Account UI
* Maximum allowed file size: 50MB
* Storage size: 2GB
* File history: 3 month
* Customizable PDF
* HubSpot
* Omnisend
* GetResponse
* Sendinblue
* ActiveCampaign
* Campaign Monitor
* Zapier
* Tax, Discount, Shipping settings
* Separate quote form settings for the B2B storefront
* Auto-fill logged-in B2B customer data (company, location, and payment terms)
* Create quotes for B2B customers with catalog and payment terms applied
* Deposit & partial payment (Shopify Plus)

{% hint style="info" %}
**Tax, Discount, Shipping settings** is the **Cost management** page and its three tabs — **Discount**, **Shipping** and **Tax**. Those are also what the **Edit discount**, **Edit shipping** and **Edit tax rate** links on a quote work from.
{% endhint %}

## What every plan gets you

* 24/7 email support
* Smart B2B solution
* Help docs
* Customizable style

## Integrations by plan

Not all integrations are paid-only, which surprises people.

<table><thead><tr><th width="330">Integration</th><th>Plan</th></tr></thead><tbody><tr><td>Klaviyo, Mailchimp, Shopify</td><td>Named in the <strong>FREE</strong> plan list, so they are available on every plan</td></tr><tr><td>HubSpot, Omnisend, GetResponse, Sendinblue, ActiveCampaign, Campaign Monitor, Zapier</td><td>Named in the <strong>PRO</strong> plan list</td></tr><tr><td>Google reCAPTCHA</td><td>Named in no plan list at all — see below</td></tr></tbody></table>

**Google reCAPTCHA** appears on the **Integrations** tab in **Advanced settings** like the others, but it is not listed as a feature of FREE, PREMIUM or PRO. Because no plan claims it, this page won't tell you which plan it needs — if that decides your choice, ask <support@samita.io> before you subscribe.

See [Integrations overview](/sa-request-a-quote/integrations/overview.md) for how to connect each one.

## Which plan do I need?

<table><thead><tr><th width="360">If you want to…</th><th>You need</th></tr></thead><tbody><tr><td>Try the app and collect a few quote requests each month</td><td><strong>FREE</strong></td></tr><tr><td>Take more quote requests in a month than <strong>FREE</strong> allows, build your own form, or hide prices and the <strong>Add to cart</strong> button</td><td><strong>PREMIUM</strong></td></tr><tr><td>Convert a quote to an order, export to CSV, or sell B2B</td><td><strong>PRO</strong></td></tr></tbody></table>

## Checking what your own plan allows

The plan cards describe the plans in general. To see the allowance your own store actually has, open the app dashboard and look at **Pricing plan details**. It shows **Current plan**, **Quote number**, **Storage size**, **Used storage** and **Maximum file size**, with **View plan** to jump straight to **Pricing plans**.

That card is the quickest answer to "have I run out of quotes this month?" or "why was my customer's file rejected?" — no arithmetic against this page needed.

## Trials and billing

Paid plans are offered with a free trial, so you can use the features before the first charge. The trial length is shown on the plan card, and it isn't the same for both billing periods — check it with the toggle set the way you intend to pay.

You pick and change your plan on the **Pricing plans** page in the app navigation. Shopify handles billing for apps, so you approve any charge in your Shopify admin before it is taken.

The same page carries a **Discount code** button, if you've been given one, a **Pricing details** button for the full breakdown, and a **Frequently asked questions** section further down.

{% hint style="warning" %}
Check what a downgrade costs you before you switch. **Hide price** and **Hide "Add to cart" button** are PREMIUM features, and **Convert a quote to an order**, **Export quotes to CSV** and **Customer Account UI** are PRO ones — all of them things your storefront or your workflow may already depend on. After a downgrade those controls don't disappear; they grey out with the padlock line described above.
{% endhint %}

## Next steps

* [Pricing plans](/sa-request-a-quote/settings/pricing-plans.md) — change your plan inside the app
* [How it works](/sa-request-a-quote/reference/how-it-works.md) — where each feature sits in the quote journey
* [Contact support](/sa-request-a-quote/help/contact-support.md) — ask which plan fits your setup


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