> For the complete documentation index, see [llms.txt](https://docs.samita.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.samita.io/samita-wholesale-b2b/add-on-features/create-a-shipping-rate.md).

# Shipping Rate

Shipping Rate lets you charge a custom shipping fee — different from your store's default rates — to specific customers or products.

## Steps to manage

{% stepper %}
{% step %}

### Open Shipping rate

Open the app, go to **Add-on Features**, then click **Shipping rate > Setup shipping rate**.

<figure><img src="/files/aN37IWVEv9m4kR7OQcua" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Start a new rule

Click **Create new shipping rate**.
{% endstep %}

{% step %}

### Name the rule

Give the rule a title and set its status to active or draft. In **Rule summary**, set the shipping fee name that customers see at checkout.

<figure><img src="/files/wfCNxj5sETRtLG9UVX0D" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Choose which customers it applies to

In **Customer condition**, choose:

* **All customers** — everyone.
* **Logged-in customers** — only customers logged in to your store.
* **Specific customers** — one or a few chosen customer accounts.
* **Customer tags** — only logged-in customers with the tag you specify.

You can also **exclude** specific customers.

<figure><img src="/files/dG6kFJCxfVqNXfPlxTYx" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Choose a market

In **Market eligibility**, choose **Specific markets** and tick the ones you want, or choose **All markets**.

{% hint style="info" %}
The app pulls market data directly from **Shopify Markets**. Any market you've created in Shopify will automatically be available here. If a market is missing, make sure it's been created and configured in your Shopify Markets settings first.
{% endhint %}

<figure><img src="/files/gIUPn8US3lQ13iqeGwer" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Choose which products it applies to

In **Product eligibility**, choose **All products**, **Specific products**, **Specific collections**, or **Product tag** — and optionally **exclude** specific products.

<figure><img src="/files/nMsOSeyuLTCfdVKztn3t" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Configure the shipping fee

In **Shipping rate general**, you can add as many fee ranges as you want.

{% hint style="info" %}
If two shipping rate rules could both apply to the same order, the lower shipping fee wins.
{% endhint %}

* Choose the scope: **Quantity**, **Amount**, or **Weight**.
* Enter the range the app should use to decide which fee applies at checkout.
* Choose the fee format: **Percentage of applied items' subtotal** (a percentage of the order total) or **Flat rate** (a fixed price, regardless of order total).

<figure><img src="/files/lXp3WFlEybFJ8nyYtD2m" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Save

Click **Save**.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
**Important:** make sure the app embed is activated in your theme, or this data won't show on your storefront. See [Activate/Deactivate app in the theme](/samita-wholesale-b2b/mandatory-steps/activate-deactivate-app-in-the-theme.md).
{% endhint %}

> ### **Need support?**
>
> If you do encounter any difficulty while proceeding these steps, don’t show any hesitation to contact us promptly via the email address [support@samita.io](https://help.samita.io/support@samita.io)


---

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