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For the complete documentation index, see llms.txt. This page is also available as Markdown.

Shipping Rate

Set a custom shipping fee for a chosen group of wholesale customers or products.

Shipping Rate lets you charge a custom shipping fee — different from your store's default rates — to specific customers or products.

Steps to manage

1

Open Shipping rate

Open the app, go to Add-on Features, then click Shipping rate > Setup shipping rate.

2

Start a new rule

Click Create new shipping rate.

3

Name the rule

Give the rule a title and set its status to active or draft. In Rule summary, set the shipping fee name that customers see at checkout.

4

Choose which customers it applies to

In Customer condition, choose:

  • All customers — everyone.

  • Logged-in customers — only customers logged in to your store.

  • Specific customers — one or a few chosen customer accounts.

  • Customer tags — only logged-in customers with the tag you specify.

You can also exclude specific customers.

5

Choose a market

In Market eligibility, choose Specific markets and tick the ones you want, or choose All markets.

The app pulls market data directly from Shopify Markets. Any market you've created in Shopify will automatically be available here. If a market is missing, make sure it's been created and configured in your Shopify Markets settings first.

6

Choose which products it applies to

In Product eligibility, choose All products, Specific products, Specific collections, or Product tag — and optionally exclude specific products.

7

Configure the shipping fee

In Shipping rate general, you can add as many fee ranges as you want.

If two shipping rate rules could both apply to the same order, the lower shipping fee wins.

  • Choose the scope: Quantity, Amount, or Weight.

  • Enter the range the app should use to decide which fee applies at checkout.

  • Choose the fee format: Percentage of applied items' subtotal (a percentage of the order total) or Flat rate (a fixed price, regardless of order total).

8

Save

Click Save.

Important: make sure the app embed is activated in your theme, or this data won't show on your storefront. See Activate/Deactivate app in the theme.

Need support?

If you do encounter any difficulty while proceeding these steps, don’t show any hesitation to contact us promptly via the email address support@samita.io

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