Upload file to Create Cart

Let logged-in customers build a cart instantly by uploading a file of products and quantities, instead of adding items one by one.

Upload File to Create Cart lets customers generate a shopping cart by uploading a file with product information, instead of adding items manually — useful for bulk reorders.

This feature is available on the Diamond plan, and only works for customers logged in to your store.

File requirements

The uploaded file must include:

• SKU or Barcode

• Quantity

Both fields are required to correctly identify products and build the cart.

Supported file formats

• Documents: .csv, .xlsx, .pdf, .docx, .txt

• Images: .png, .jpg, .jpeg, .webp, .gif

File limitations

• Maximum file size: 2MB

• Maximum image resolution: 1800 x 2400 pixels

AI processing and token usage

This feature uses a third-party AI service to read and extract product data from uploaded files, so usage is limited by that provider's token system.

Token limit: the current limit is 2,000,000 tokens. If your files are relatively small, contact us — we may be able to increase this limit for you.

How usage is calculated: token usage isn't fixed — it depends on file size, file content, and how complex the data is. Larger, more data-heavy files consume more tokens. The app keeps a history of uploaded files so you can track total usage over time.

For example:

• An image at 1024 x 1024 resolution uses roughly 1,024 input tokens.

• An image at 1800 x 2400 resolution uses roughly 1,452 input tokens.