Set up SMTP

Note

This is optional. If you set up SMTP, notification emails are sent and received through your own email address. If you skip this, notifications are sent from our default mail server instead.

Here’s how to set up SMTP using a Google account.

Steps to manage

1. Log in to your Google account

   Log in to your Gmail account.

2. Generate an app password

   1. Make sure 2-Step Verification is enabled on your Google account. Learn more.
   2. Go to Google App passwords to generate one.
   3. Select Other/Custom name under Select App, give it a name (e.g. “DO – Production Server”), then click Generate.
   4. Note down the generated password — you’ll need it in the next step.

   

3. Configure SMTP in the app

   1. From the app, click Settings > Notifications > Mail SMTP & API.
   2. Toggle on Mail SMTP & API.

   

   3. Enter your SMTP details:
      • SMTP (host): smtp.gmail.com if you’re using a Google account
      • Port: 465
      • Mail Encryption: SSL
      • Username/Email address: your Gmail login, e.g. [email protected]
      • Password: the app password you generated in the previous step
   4. Click Save.

Using another provider

The app also supports SMTP with other providers, like Outlook or Amazon SES. Click the Provider dropdown and select one:

Caution

• The password field is the app password generated in the Google steps above — it’s not your regular Gmail account password.
• Click Save before sending a test email.
• If you’re using a provider other than Gmail, follow that provider’s own SMTP setup instructions for the host, port, and encryption values.

Need support?

If you do encounter any difficulty while proceeding these steps, don’t show any hesitation to contact us promptly via the email address [email protected].