Combining rules

How multiple conditions inside one access key are evaluated together.

A single access rule is often all you need, but a lock can hold several conditions inside one access key. Understanding how those conditions combine helps you describe an audience that requires more than one requirement.

How conditions combine

Conditions inside an access key combine with AND. A visitor must satisfy every condition in the key before it opens. Adding a condition therefore makes a lock stricter, never looser.

You want	How to build it
Must be logged in AND tagged wholesale	One access key, with a Logged-in customers condition and a Customer tags condition both added to it
Must hold two different tags	One access key, with a separate Customer tags condition for each required tag

Inside the lock editor, the helper text reminds you: "Customers must match all conditions in this key to unlock the content." Treat every condition added to the key as required.

Worked example: logged-in wholesale customers

Say you want a members-style lock where only signed-in wholesale customers can get in. That audience needs two conditions in the same access key.

1. Open the lock you want to protect and click the Unlock rules tab.

2. In the access key, set Condition type to Customer tags and enter your wholesale tag (for example wholesale). Leave Rule logic set to If. Condition 1 now reads: If the customer is tagged with wholesale.

3. Click Add key condition to add a second condition to the same key, and set its Condition type to Logged-in customers. Condition 2 reads: If the customer is signed in. It needs no further setup — the app notes "No extra setup needed. Customers only need to be signed in."

Both conditions live inside the same access key, so a visitor has to satisfy both.

1. Save the lock. The Summary panel confirms the shape of what you built: one access key holding two conditions.

The Summary panel counts the access keys and conditions on the lock.

With this setup, the visitor must be signed in and have the wholesale customer tag. A visitor who satisfies only one of the conditions remains blocked.

Don't add unrelated rules to the same key. Every condition in that key is required, so adding a condition makes the access requirement more restrictive.

Adding, editing, and removing access keys

• To add a rule to the key you're currently editing, use the add-rule control inside that key — this adds another AND condition to the same key.

• Add conditions to the access key when every requirement must be met together.

• Configure the key's Redirect URL and optional Customer auto tags when those post-access actions are needed.

Related docs

• Access rules overview

• Passcode

• Secret link

• Lock behavior overview