Hide Add to Cart and Buy now

Hiding a price on its own doesn’t stop a sale — a customer can still add the product to their cart and check out at a price they never saw. Taking the buy buttons away closes that gap, so the only route left is to ask you.

Caution

The section is named Hide button when quote is enabled on product, so set up which products can be quoted before you rely on it. That is Select quote products on Quote settings — see Choose quotable products.

Set it up

1. Open the Hide price tab

   In the app menu, open Advanced settings and select the Hide price tab.

2. Find the buy button section

   Scroll to Hide button when quote is enabled on product.

3. Turn on both settings

   Turn on Hide Add To Cart button and Hide Buy Now button.

   

   Two switches decide whether quote products keep their buy buttons.

4. Save and check your storefront

   Select Save — or Discard changes to back out. Then open a quotable product in a private browser window and check that the buy buttons are gone.

   

   The same product once the buy buttons are hidden.

Note

If the two settings look greyed out, with a padlock line telling you which plan the feature is on, that is your plan rather than a fault. Hide “Add to cart” button is listed under the PREMIUM plan. See Plan comparison, or open Pricing plans in the app.

What your customers see

On a quote-enabled product, Add to cart and Buy it now are gone. The page keeps everything else — photos, description, variant choices — and your quote button is the one thing left to act on.

Check every place products appear

Themes show buy buttons in more places than the product page — quick-view popups, collection grid hover states, sticky bars at the bottom of the screen. Check:

• a product page
• a collection page
• a quick view, if your theme has one
• your storefront on a phone

Note

If a buy button survives somewhere, email [email protected] with the page address. Themes vary, and the team can cover the spot yours uses.

A common combination

Most quote-only stores turn on all three of these together:

1. Hide the price — Advanced settings > Hide price, see Hiding prices overview
2. Hide the buy buttons — Hide button when quote is enabled on product, on the same tab
3. Show the quote button — Quote settings > Customize, see Quote button on product pages

If your prices should come back for account holders, add Require login to show price as a fourth step — see Require login to show price.

The result is a catalogue customers browse and enquire about, but can’t buy from directly.

Caution

If you sell to both trade and the public, don’t do this store-wide. Enable quoting on your trade range only — see Choose quotable products.

Next steps

• Add cart items to a quote — for stores where customers can both buy and quote
• Troubleshooting — if a price or a buy button is still showing
• Hiding prices overview — the five Hide price options