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Collecting quote requests overview

The ways customers can start a quote in your store, and where every one of those settings now lives.

Before a customer can ask you for a price, they need somewhere to ask from. Nearly everything that decides where and how they can ask sits in one place: Quote settings.

In the app, open Quote settings. The page is headed Request a Quote — “Customize the quote experience and choose which products will show the RFQ button.” It has three parts:

SectionWhat it is for
Customize"Design how your request a quote experience will look to customers. Set button behavior, quote form, quote cart, widget, colors and messages." The Customize button opens a full-screen editor.
PreviewA quick look at the result, with Online store, Cart and Quote list tabs.
Select quote products"Select products or collections that should show the Request a Quote button."

The Customize section also shows the state you are currently in at a glance: Active now, Visibility, Product page, Collection page and Cart page.

Click Customize and you get an editor with four tabs:

  • Button & widget — the quote button’s text, what clicking it does, where it appears, who can see it, and how it looks.
  • Quote form — the fields customers fill in.
  • Quote cart page — the customer’s quote cart, the storefront pages, and the floating quote widget.
  • Success message — what customers see once a request has been sent.

Most of the pages in this section are about the Button & widget tab.

Entry pointBest whenSet it up
Button on product pagesCustomers decide product by product. The most common choice.Quote button on product pages
Button on collection pagesCustomers order several items at once and shouldn't have to open each product.Quote button on collection pages
Button on the cart pageCustomers fill a cart first, then decide they would rather ask for a price.Add cart items to a quote
Form on the product pageYou sell one custom item at a time and want the fewest possible clicks.Quote form on product pages
Floating quote cart widgetCustomers build a list while browsing and need to reach it from any page.Floating quote widget

Each of the three button positions is its own dropdown, so you can show the button in one place, all three, or none.

The Setup guide on the dashboard links straight to Quote settings with Open settings.

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