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Shipping Rate

Set a custom shipping fee for a chosen group of wholesale customers or products.

Shipping Rate lets you charge a custom shipping fee — different from your store’s default rates — to specific customers or products.

  1. Open the app, go to Add-on Features, then click Shipping rate > Setup shipping rate.

  2. Click Create new shipping rate.

  3. Give the rule a title and set its status to active or draft. In Rule summary, set the shipping fee name that customers see at checkout.

  4. In Customer condition, choose:

    • All customers — everyone.
    • Logged-in customers — only customers logged in to your store.
    • Specific customers — one or a few chosen customer accounts.
    • Customer tags — only logged-in customers with the tag you specify.

    You can also exclude specific customers.

  5. In Market eligibility, choose Specific markets and tick the ones you want, or choose All markets.

  6. In Product eligibility, choose All products, Specific products, Specific collections, or Product tag — and optionally exclude specific products.

  7. In Shipping rate general, you can add as many fee ranges as you want.

    • Choose the scope: Quantity, Amount, or Weight.
    • Enter the range the app should use to decide which fee applies at checkout.
    • Choose the fee format: Percentage of applied items’ subtotal (a percentage of the order total) or Flat rate (a fixed price, regardless of order total).

  8. Click Save.

If you do encounter any difficulty while proceeding these steps, don’t show any hesitation to contact us promptly via the email address [email protected].

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